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Encore Energy Group provides its clients with comprehensive solutions, financing, installation, and more.

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How do I contact Encore Energy Group?

You can contact us by filling out this contact form for our customer support team.

How do I schedule a consultation?

Our customer support team would be happy to assist you with scheduling a consultation! Simply fill out this contact form and one of our representatives will get in touch.

Do I need a WiFi setup to use the JuiceBox™?

The JuiceBox does require a WiFi connection in order to use the smart charging features, including power monitoring, scheduling, and reminders. If your location does not have a stable or reliable WiFi connection, then you can use a JuiceRouter, which provides a stronger WiFi connection for up to 16 charging stations within a 150′ radius. If the JuiceBox is not connected to WiFi, then the charging station will act as a standard unit without smart charging features.
Screen reader support enabled.

Do I need an ethernet setup to use the JuicePump™?

In order to use the JuicePump™’s smart charging features, like power monitoring, reminders, and scheduling, you will need either an Ethernet or WiFi connection. Your JuicePump™ can be used as a standard charging unit if WiFi is not available. Any schedules you set while connected to WiFi will remain, but the unit will still charge your vehicle at full power when not connected to WiFi.

What are the benefits of a DC fast charger?

A DC fast charger, like the one used by the JuicePump™ 175kW is made for rapid charging in high-use areas like fleets and re-fueling stations. When you offer high-speed EV charging with the JuicePump™ , your business will become established as a leader in sustainability.

What electric vehicles is the JuiceBox™ compatible with?

JuiceBox™ supports the J1772 connector standards used by all major EV manufacturers for Level 2 EV charging stations in North America and can therefore charge any EV on the market. Tesla drivers can charge with a JuiceBox™ via an adapter commonly owned and used by Tesla drivers.

What electric vehicles is the JuicePump™ compatible with?

The JuicePump™ comes standard with a CCS-1 and a CHAdeMO cable. These cables have the ability to charge any electric vehicle currently sold in North America. Tesla drivers can charge their vehicles with a CHADeMO adaptor.

How can I save money with the JuicePump™ and/or JuiceBox™?

JuiceNet, the smart charging platform used by the JuiceBox™ and JuicePump™ helps to control overall electricity consumption to reduce your business’s energy bills. This platform uses load balancing features to control the demand charges, so you can affordably grow your EV charging operations.

What are the benefits of providing the JuicePump™ and/or JuiceBox™ EV charging stations to my customers, tenants, and employees?

EV charging is becoming a necessity to attract high-value tenants, retain key employees, and increase revenue from customers. When you invest in affordable EV charging stations, you can establish your business as an environmentally conscious, forward-looking leader.

Is the JuicePump™ and JuiceBox™ safety certified?

Yes, both the JuicePump and JuiceBox are UL Listed, which means it adheres to the highest safety standards for electric vehicle supply equipment.

Can the JuicePump and JuiceBox™ withstand harsh weather conditions?

Yes, our affordable EV charging stations are built for both indoor and outdoor installation. Their durable outer casing allows them to run smoothly even in extreme weather conditions. The JuicePump™ meets NEMA Type 3R standards for durability, while the JuiceBox™ meets NEMA 4X standards.

How can I get an EV charging incentive/rebate?

When you contact us, our team will search for local incentives and rebates available for electric vehicle supply equipment in your area. If your business is eligible for an incentive or rebate, we’ll help you file the appropriate materials for the utility or government organization offering the rebate. Our team will ensure that you get the best rebates possible. Contact our experts today!

How much does it cost to install a commercial EV charging station?

The JuicePump™ and/or JuiceBox™ charging stations can be installed by Encore Energy Group’s trained installers. For pricing, please contact us!

What's the difference between a commercial and residential EV charging station?

Commercial charging stations offer all the convenience and universal compatibility of JuiceBox home charging stations, but also come with the features needed to manage multiple users in commercial settings.

Do your EV charging stations come with warranties?

We offer a 3-year limited warranty for the JuicePump 50kW charging station. Please note that this warranty is only valid for use under normal commercial operating conditions. Using the JuicePump 50 kW outside of normal commercial operating conditions voids the commercial warranty.

Charge Faster, Smarter, and Cleaner for Less

With the smart charging options from Encore Energy Group, you can reduce your operational expenses and your environmental impact. Our team will find you the best rebates and incentives available and provide turnkey installation for EV smart charging stations of your choice. Contact us today to see what kind of savings you could qualify for.